Help Center

Help Center

Frequently Asked Questions

How do I add this oil to my skincare routine?

I have used retinol in the past and it made my skin peel. Will that happen to me with this oil?

What are the ethical and sustainable processes of the products?

How much retinol is in your oil?

How does your oil work with someone's skin that is oily? Wouldn't this make my skin even more oily?

How long will it take for my order to arrive?

A lot of face oils come in bottles with droppers. Why does your oil use a pump?

Other oils come in clear or brown bottles. Why is your bottle white?

Why can’t I simply use a basic face oil like jojoba, which also costs a lot less?

When will other products from AbsoluteJOI Skincare become available?