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Frequently Asked Questions

How do I add this oil to my skincare routine? Use AbsoluteJOI Skin Refining Night Oil as the final step in your nighttime routine to seal in moisture for your skin. You can use it on top of your moisturizer, or in place of a moisturizer depending on your skin’s needs. Place 5-8 drops in the palm of your hands, rub them together to warm the oil, then gently pat the oil into your skin.

I have used retinol in the past and it made my skin peel. Will that happen to me with this oil? We use Granactive Retinoid, a next generation form of retinol designed to minimize the irritation and flakey skin associated with retinol use, while delivering the skin benefits of this effective ingredient. By adding retinol to our oil, we are offering you all its skin refining benefits, without the flakes.

How much retinol is in your oil? We use 2% Granactive Retinoid in our Skin Refining Night Oil.

How does your oil work with someone's skin that is oily? Wouldn't this make my skin even more oily? It may seem counterintuitive, but adding oil to your skincare routine actually reduces your skin’s daytime oiliness. One of our blog entries explains how: “People with oily skin are most skeptical of the suggestion to put oil on your face. However, using face oils can have the unexpected effect of reducing your oil production. Jojoba oil is very good for oily skin because its structure is very similar to your own natural sebum. As a result, it does not clog pores, and reduces over-production of oil because your skin is already oil balanced with the jojoba oil.” You can read the entire blog entry by clicking here.

A lot of face oils come in bottles with droppers. Why does your oil use a pump? By offering this oil in a pump, the effectiveness of the oil is retained without adding preservatives. A pump helps reduce the amount of air that comes into contact with your oil. This product is a lightweight blend of natural oils with enriching fatty acids, combined with added antioxidants and no unnatural preservatives. The fatty acids and antioxidants become less effective when they come into repeated contact with air.

Other oils come in clear or brown bottles. Why is your bottle white? Products with retinol should be stored in bottles that block ultraviolet light because the light degrades retinol, making it lose its potency. Although these bottles cost more, it is designed to reduce exposure of our oil to light to retain its effectiveness.

Why can’t I simply use a basic face oil like jojoba, which also costs a lot less? Jojoba is an excellent hydrating oil and is one of the ingredients in our Night Oil. We have added other skin refining oils like evening primrose, moringa, rose hip, and argan to provide a blend of oils that deliver a range of benefits for your skin. In addition, the retinol, vitamin C and vitamin E actives are next generation, high quality and highly effective ingredients designed for maximum absorption and benefit for your skin. This combination of ingredients is more than you could find in a single natural oil, and can be used as a simple final step in your nighttime routine.

How long will it take for my order to arrive? All orders ship within 1-2 business days via US Postal Service First Class Mail, and you will be sent a tracking number for your order. Delivery is usually within 3-5 business days. Expedited shipping is available at cost. Free shipping is available for orders over $100. Shipping costs are non-refundable.

When will other products from AbsoluteJOI Skincare become available? This is going to be an exciting year for us! More products from the line are being launched over the course of 2020. We recently released our Bundle of JOI: The Ultimate Cleansing Kit,  which includes an oil cleanser, foaming gel cleanser and a toner for an easy introduction to double cleansing. Look for more products to come including a vitamin C serum, a natural spot treatment for hyperpigmentation and an exfoliating treatment. We are also working on a brown-skin-friendly sunscreen. Keep coming back for more information and updates!